If you are unhappy with your purchase, please email firstname.lastname@example.org within 14 days of receipt.
In the event of faulty items, a refund will be issued upon return.
Please be aware that you will be responsible for return shipping charges, unless the item is faulty. All returns must be sent via recorded delivery and arrive back in good condition.
In the event of a lost/delayed package, please wait up to 15 workings days for UK standard delivery or 10 working days for UK express delivery, and 25 working days for international delivery.